“IBM is analyzed as an example of how a dominant, highly protected recurring revenue stream can breed organizational complacency. Despite identifying the potential of cloud computing early on, the firm's entrenched position led it to focus on protecting the status quo rather than innovating. Consequently, it missed the cloud infrastructure wave to more aggressive competitors like Amazon, Microsoft, and Google.”
Each excerpt above is the manager's commentary on this ticker specifically. The full letter has the rest of their portfolio thinking, risk discussion, and broader institutional context.